Media messaging affected for facebook messages

Incident Report for NextPaw

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 11:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 24, 2020 - 11:53 UTC

Update

We are continuing to investigate this issue.

Posted Nov 23, 2020 - 11:52 UTC

Investigating

We are currently seeing some issues from Facebook API for media messages. We're investigating this issue and will provide a fix asap.

Posted Nov 20, 2020 - 11:51 UTC

This incident affected: NextPaw Dashboard and Mobile App.